Stop losing customers to missed appointments and inefficient scheduling. EchoDial's platform helps tire shops and wheel service centers streamline operations, reduce no-shows by 85%, and boost customer satisfaction and shop revenue.
Reduction in No-Shows
Saved Daily on Admin Tasks
Customer Satisfaction Rate
Online Appointment Booking
Running a successful tire shop or wheel service center shouldn't mean juggling phone calls and paperwork. EchoDial helps you focus on quality service and customer retention while ensuring seamless appointment management and shop efficiency.
Manage tire installations, rotations, wheel alignments, and balancing with ease. Let customers book specific services and time slots, preventing overbooking and optimizing your shop's workflow for maximum efficiency.
Streamline shop operations with digital service bay assignments, technician scheduling, and customer communication logs. Automatically track service progress, vehicle history, and specific customer requests for each job.
Reduce no-shows by up to 85% with automated SMS, email, and phone call reminders. Perfect for service appointments, with pre-appointment instructions and service details to ensure customers arrive prepared.
Centralize all customer communication with secure messaging, service update notifications, and vehicle history tracking. Manage customer expectations and technician coordination with streamlined communication tools.
Keep customers engaged with automated messaging for service updates, appointment confirmations, and post-service follow-up. Create memorable experiences with personalized communication throughout the service process.
Track technician performance, appointment conversion rates, customer satisfaction, and revenue trends. Make data-driven decisions to optimize your shop's operations and maximize customer satisfaction and profitability.
"EchoDial transformed my tire shop! We've reduced no-shows by 90% and I can focus on providing quality service rather than managing schedules. The service bay management features and customer tracking help me run a smooth operation every day."
"The scheduling automation is incredible for our shop! Our customers love the automated appointment confirmations and service updates, and we've increased our booking rate by 75%. The communication hub keeps everyone in sync and makes our shop run seamlessly."
See how EchoDial stacks up against paper calendars and basic scheduling systems commonly used by tire and wheel service centers.
Pick the plan that fits your shop's needs and start automating today!
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Switch between monthly and yearly billing to see different pricing options.
Features | Starter | Growth | Max |
---|---|---|---|
Automated Calls | 600 | 1200 | 2400 |
SMS/MMS Texts | 600 | 1200 | 2400 |
Emails | Unlimited | Unlimited | Unlimited |
AI Explainer Videos | Unlimited | Unlimited | Unlimited |
Support | Basic | Priority | 24/7 |
Features | EchoDial | Shop-Ware | Tekmetric | AutoLeap |
---|---|---|---|---|
AI-Generated SMS, Email, Posts | ✔️ | ❌ | ❌ | ❌ |
Automated Voice Calls | ✔️ | ❌ | ❌ | ❌ |
Service Bay & Technician Management | ✔️ | ✔️ | ✔️ | ✔️ |
Tire & Wheel Service Scheduling | ✔️ | ✔️ | ✔️ | ✔️ |
Embeddable AI Chatbot & Live Agent | ✔️ | ❌ | ❌ | ❌ |
Digital Forms w/ E-Signatures | ✔️ | ✔️ | ✔️ | ✔️ |
Automated Reminders (Text/Email) | ✔️ | ✔️ | ✔️ | ✔️ |
Digital Business Card Creator | ✔️ | ❌ | ❌ | ❌ |
Generate Ads | ✔️ | ❌ | ❌ | ❌ |
URL Analytics | ✔️ | ❌ | ❌ | ❌ |
SEO Tools | ✔️ | ❌ | ❌ | ❌ |
AI Explainer Videos | ✔️ | ❌ | ❌ | ❌ |
Public Business Profile Page | ✔️ | ✔️ | ✔️ | ✔️ |
Public Reviews Page (Reputation Management) | ✔️ | ❌ | ❌ | ❌ |
Customer & Vehicle Communication Hub | ✔️ | ✔️ | ✔️ | ✔️ |
Pricing Transparency | ✔️ Flat Plans | ✔️ | Custom Quote | ✔️ |
Join hundreds of tire shops, wheel service centers, and auto professionals already saving time and improving customer satisfaction with EchoDial. Start your free trial today - no credit card required.
Here are some of the most common questions we get from tire shops, wheel service centers, and auto professionals.
EchoDial is the comprehensive customer scheduling and communication platform specifically designed for tire and wheel service centers. It streamlines appointment bookings, reduces no-shows, and enhances customer satisfaction.
Our auto-focused features include service scheduling, technician and bay management, automated reminders, and specialized booking for everything from tire installations to wheel alignments and balancing.
With AI-powered communication tools and auto-specific integrations, EchoDial stands among the top shop management software platforms—offering specialized features that general scheduling software can't match.
EchoDial is ideal for tire shops, wheel alignment centers, auto repair shops, mobile tire services, and any auto professional in need of streamlined scheduling and effective customer communication.
EchoDial offers specialized features designed specifically for auto service businesses:
Service Management: Create and manage different service types with customizable schedules and pricing.
Technician & Bay Scheduling: Assign specific technicians to jobs and manage their availability and skills.
Vehicle & Customer Management: Digital vehicle tracking, service history, and customer communication.
Customer Communication Hub: Secure messaging, service updates, and estimate notifications.
Follow-up Automation: Track service outcomes, follow-up requirements, and customer engagement.
Shop Business Analytics: Track technician performance, conversion rates, and customer satisfaction metrics.
EchoDial reduces missed appointments by up to 85% through:
Multi-Channel Reminders: Automated SMS, email, and voice call reminders sent at optimal intervals for different service types.
Service Preparation Instructions: Automated delivery of appointment guidelines and preparation materials.
Easy Rescheduling: One-click rescheduling options in reminder messages to accommodate customer schedule changes.
Service Timeline Notifications: Proactive alerts for important service deadlines and milestones.
Confirmation Systems: Two-way confirmation to ensure customers are prepared for their appointment.
Yes! EchoDial is designed specifically for busy auto professionals with intuitive features that require no technical expertise:
Simple Dashboard: Easy navigation designed for auto shop workflows and customer management.
Quick Customer Setup: Fast customer onboarding with vehicle details and service history.
Visual Service Calendar: Clear appointment calendar with color-coded service types, technicians, and customer priorities.
One-Click Actions: Streamlined booking, check-in, and completion processes for all auto services.
Absolutely! EchoDial supports all types of auto services with flexible configuration options:
Tire Services: Installation, rotation, balancing, and repair.
Wheel Services: Alignment, repair, and customization.
General Maintenance: Oil changes, brake services, and fluid checks.
Specialized Services: Performance tuning, detailing, and diagnostics.
Getting started is simple: Visit our website, sign up for a free 7-day trial, import your existing customer data, customize your auto services and appointment types, set up your technician schedules and skills, configure your automated communication sequences, and start accepting online bookings immediately. Our auto support team will guide you through the setup process.
EchoDial provides dedicated support for auto service businesses including email and live chat support, shop setup guides, technician training resources, best practice recommendations for customer communication, service management strategies, and ongoing technical assistance to ensure your business runs smoothly.
EchoDial offers transparent, flat-rate pricing plans designed for auto professionals of all sizes. Our plans include all auto-specific features with no hidden fees or per-appointment charges. Check our pricing page or contact our auto sales team for a customized demo and pricing discussion.